From the Editor


Welcome! I'm so pleased to present the November edition of the IAC VOICE. We've been publishing in this new format for a few months now, and hopefully everyone is getting used to it.

As a reminder, in this broadcast you'll find full versions of the President's Message, news from the Board of Governors and an article from a featured member benefit provider. This month we've also included one of our feature articles from Sue Johnston.

I'll also provide links to the feature articles and columns that have been posted to the blog since the last newsletter (

Today, IAC President Bob Tschannen-Moran expands on last month's discussion about IAC licensing, and introduces us to one of the IAC's newest licensees.

Thanks to Susan R. Meyer, outgoing BOG Secretary, for her summary of what's going on in the BOG. We'll be hearing from incoming Secretary Kristi Arndt beginning next month.

Our featured member benefit this month is Bullseye Coaching, and Greg Whiting gives us a glimpse at the successes that are possible when a coach has access to a system like this.

Certification applicants, take note! As a special treat this month, our Inside Scoop is a reprint of a very illuminating article from Barbra Sundquist about the five most common coaching mistakes from IAC certification exam tapes.

In the Living the Masteries column, Lorraine Lee explains how the IAC Masteries® have helped her to embrace change.

For our feature articles this month, we welcome back two previous contributors. First, Barry Zweibel introduces us to the business development technique you will actually want to do. Then, Sue Johnston tunes us into the sounds of silence and its role in a coaching conversation.

Are you on Twitter? You can follow our VOICE authors and columnists as well as some of the IAC BOG members. Simply visit or subscribe to the list from your Twitter account.

Our 2010 submission guidelines for the VOICE are available on the website. Submissions are welcome anytime throughout the month.

Please contact me with your article ideas and your feedback about this issue. Enjoy!

Warm wishes,

Linda Dessau, CPCC
Editor, IAC® VOICE

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