Welcome to the September 2012 issue of the IAC VOICE!
Getting Set for Our Fall Season
President's Message – Susan R. Meyer, MCC (IAC)
Susan R. Meyer has plenty of news for us this month, including conferences,
upcoming initiatives, new IAC volunteers and member benefits. Click
to read more.
I Guarantee My Coaching Results – Do You?
Featured Member Benefit – Kim Ades, JournalEngine™ Software
Kim Ades is back this month to describe a client situation where accessing
the client's online journal in between sessions helped Kim be a better
coach. In fact, she guarantees her coaching results. Click
to read the article online.
How Do Coaches Really Become Masterful?
Inside Scoop – Natalie Tucker Miller, MCC (IAC)
After returning from the Global Summit on the Future of Coaching (more below),
Natalie Tucker Miller found herself pondering the above question, and decided
to revisit an earlier article by Nina East and Karen Van Cleve. Click
to read more.
Are You a Coach in a Drama Triangle?
Tools for Coaching Mastery – Doris Helge, MCC (IAC)
As coaches we may be unconscious of the roles we play in our clients' drama
triangles. We set ourselves up for self-sabotage, conflict or failure when we
don't test beliefs and assumptions regarding client relationships. Doris Helge
illuminates this process in this month's Tools for Coaching Mastery article.
to read more.
Productivity Tips to Build Your Business
Self-employed folks usually love the freedom of being on their own and adore
working with their clients. What they don't enjoy so much is the business building
and "administrivia." In this month's business-building article, professional
organizer Claire Thompson shares three of her favorite tips for dealing with
these necessary tasks. Click
to read more.
The Global Summit on the Future of Coaching
Natalie Tucker Miller, MCC (IAC) and Kristi Arndt, MCC (IAC)
Natalie and Kristi have lots to share from their time at this ground-breaking
event. In this compelling summary, you'll find out who was there, what was discussed
and how the discussions were framed. Click
to read more.
to the VOICE are welcome anytime through the month. Click here to
read our submission
there are topics you would like to read about in future issues, or
if you have feedback about today's issue, please
contact me directly.
Are you on Twitter? You can follow the IAC at http://twitter.com/IACCoachMastery.
There is also a list of VOICE authors, columnists and IAC BOG members
by Susan R. Meyer,
Getting Set for Our Fall Season
It may seem like we’ve been on vacation, but there’s been a lot
going on behind the scenes at the IAC. As
I mentioned earlier, we had an exciting presentation at the second World
Business and Executive Coach Summit (WBECS). Seventeen people received a complimentary
one-year IAC membership when they signed up for the Summit using our IAC link.
The slides are available on the members-only area of the website, and we are
exploring getting permission to share the podcast as well.
One follow-up that came out of this experience is that Aileen Gibb, Krishna
Kumar, Natalie Tucker Miller and I are committed to creating a series of podcasts
discussing our client experiences and the Masteries involved in each case.
Ed Britton has already completed a series of interviews with successful coaches
in Asia. I will be doing interviews with North American coaches in August, and
we plan to do additional interviews in Europe, Australia, South America, the
Middle East and anywhere else where we have active chapters. The first of these
are already in the hands of our Chapter heads and licensees, and will be posted
to the members-only area of the website by the end of September. Ed tells me
that he’s already listened to Paul Jeong’s interview three times!
Natalie Tucker Miller and Kristi Arndt represented the IAC at the first-ever
international Future of Coaching conference in August and discuss their experiences
elsewhere in this issue. I was unable to make the trip, but will be involved
in follow-up activities. As we post information and questions, I hope that many
of you will add your opinions to the discussion.
We expect to have two people preparing to join our group of Certifiers this
fall. We are also actively pursuing two new member benefits. We (finally) think
we’ve found an insurance company that will serve our Canadian members
and we are investigating a discounted membership in Harvard’s Institute
of Coaching for IAC members.
Finally, we are setting up a series of calls for members who want an open forum
to chat with other coaches, exchange ideas, get advice or simply to combat the
lonely life of the solopreneur. These will not replace the calls we currently
host for licensees or the "Ask the Certifiers" calls for our members.
hope all of you had a rewarding, enriching and masterful summer!
warm wishes for your success,
Susan R. Meyer
Susan R. Meyer, MCC (IAC) is President of Susan R. Meyer, Coaching
and Consulting and of Life-Work Coach. She provides personal and executive
coaching and facilitates seminars on topics including life planning,
emotional intelligence, leadership development, communication, and
coaching skills for managers. www.susanrmeyer.com.
As a coach, I ask my clients to journal online daily in between our coaching
calls. I give them journaling prompts weekly and I provide them with a private
and secure journaling platform to write down all the thoughts that are running
through their minds in my absence. The impact on the coaching process is astounding.
I collect a ton of relevant data that empowers me as a coach and my clients
experience significant self-reflection and coaching momentum.
On a call with one of my newer clients, we were discussing the concept of focusing
on what you want instead of what you don’t. We talked about testing this
out with her husband and her children. The intention of this exercise was multi-layered.
First, the idea was to get her to feel more comfortable expressing herself without
holding back. If someone was doing something that upset her, her pattern was
to have a disgruntled conversation in her head instead of speaking up. My goal
was to get her to speak up for herself more readily. Second, the intention was
to have her practice verbalizing what she wanted rather than focus on what was
The next day, she posted a version of this in her journal:
"Focus on what you want—not what you don't . . . I've realized that
so far I've been trying to apply this to my thoughts. Hadn't really thought
to apply it to my outward communications, but I had a victory tonight. At one
point during the second half of the baseball game tonight, my son (6 years old)
was standing beside me and decided to step on the bag of snacks I'd brought.
I told him not to do it several times, stopping his foot with my hand so he
couldn't, but of course now it's a game. So it dawned on me to try your suggestion
. . . I turned to him and said, "I want you to stop stepping on the bag"
AND HE STOPPED!! I think it might have been some coincidence because within
10 minutes he was back and trying to do it again, but it worked the first time."
Her journal instantly told me that she did not quite receive the full intention
of the exercise – only half was absorbed. She heard the part about speaking
up, but she did not quite understand the concept of telling them what you want,
not what you don’t. As soon as I read her journal, I sent her a message
asking her if she was available for a quick 5-minute conversation. I felt that
this misunderstanding warranted a call. I also felt offering her a few extra
coaching minutes in between calls was both a generous gesture as well as one
that added great value. She took me up on it instantly and within a few minutes
I was able to use her example to demonstrate the difference between focusing
on what you want and focusing on what you don’t. Specifically, we talked
about how asking her child to stop doing something that is annoying is still
focused on the annoying thing versus giving him instruction on what she would
rather he do.
She realized that this was a habit of hers and was now clearly able to understand
how to practice this particular exercise more effectively. Had I not asked her
to journal, I would not have been able to step in as quickly and I would have
unknowingly left her in a state of misunderstanding and perhaps frustration
until our next call. Instead, she picked up a new skill faster and got incredible
results with it right away.
The journaling component is central to my coaching business. I am far more
equipped to coach with the additional data and information that I acquire from
my clients and this is what enables me to be able to say to my clients without
hesitation, "Yes, I absolutely guarantee results."
Kim Ades, MBA,
is president and founder of Frame of Mind Coaching and JournalEngine™
Software. Author, speaker, entrepreneur, coach and mother of five,
Kim has developed a thriving coaching business by implementing an
idea that has changed the coaching industry. Visit www.journalengine.com
to start your free trial today.
IAC Member Benefit: IAC members save 50% on customization and 20% on membership
(use the coupon code on the IAC
to Alvin Lau from Toronto, ON, Canada who recently earned
the IAC-Practitioner Designation!
We'd love to get your feedback on any issue related to the IAC. Do
you have any questions, concerns, encouragement or ideas for improvement
regarding membership benefits, certification, the VOICE, the direction
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