My name is Beth Ann Miller and I am the new editor of the IAC VOICE. I am honored to become a part of your community at this exciting time: today marks the 10th anniversary of the IAC! What a time to celebrate your many achievements and continued growth and success. I personally cannot wait to become more acquainted with many of you wonderful coaches.
In the spirit of getting to know each other, I’ll share a little about myself: I am native New Englander and hold a B.A. in Creative Writing. While I am not a coach myself, much of my life has been influenced by the power of coaching. As a writer of both fiction and non-fiction, I have found that it is essential to acknowledge characters for their strengths, weaknesses, and everything in between. I find this paralleled in coaching, within the pursuit of understanding, acceptance, and growth. Honoring this “humanness” sparked my appreciation for the world of coaching.
This month we have much to look forward to. President Susan Meyer takes a walk down memory lane, commemorating past presidents and accomplishments; we learn about lifetime memberships, new fees, and the ins and outs of coaching contracts; as well as several other “nuggets” of wisdom and insight from valued members of the IAC community. See below for a more detailed outline of what this issue of the VOICE has to offer.
There has been a bit of a learning curve this month as I dove into this exciting world, and I want to thank everyone who has supported me in this transition. I understand there are some big shoes to fill and would like to acknowledge Linda for her dedication and hard work over the years. I am looking forward to the future of the VOICE: be prepared for style and content changes as we kick off our next decade of greatness!
President’s Message – Susan Meyer Susan celebrates the past ten years of the IAC and updates us on lifetime memberships, webinar opportunities, the recent changes to the IAC coach designations, etc.
Blast from the Past Take a walk down memory lane and re-visit the IAC’s original content and philosophies. My, how we’ve grown!
Celebrating Lifetime Membership – Snippets from Julia Stewart, Donna Steinhorn, Kerul Kassel Hear from a few of our members about the values of lifetime memberships and the paths they have taken to get there.
The IAC Spell – Article by Natalie Tucker Miller Natalie recalls her early involvement in the IAC and how her faith in coaching has only grown stronger.
Processing in the Present – Article by Bob Tschannen-Moran Bob shares his recent life journey with us, and his renewed appreciation for Mastery #4.
Your Coaching Contract – Article by Aileen Gibb Have you considered your coaching contract lately? Aileen guides you in creating and expanding the right contract for you.
New IAC Fees Brush up on the changes to IAC fees, effective March 1st, 2013.
Pulse of Coaching Webinar – Kim Ades, Member Benefits Provider Explore this opportunity to learn from Member Benefits Providers in a new webinar series.
It’s March. There are signs that, in my part of the world, winter will be ending soon. It’s also prime college basketball season and many in the US will be glued to their televisions watching March Madness. I hope that all of you around the world will be glued to the IAC VOICE, blog site, LinkedIn and Facebook pages as we begin a year-long celebration of our 10th anniversary.
The IAC® was the brainchild of Thomas J. Leonard, who is often credited as the founder of the modern coaching profession. It began with research conducted by Michael “Coop” Cooper in the spring of 2002. The original Board, created in the summer of 2002, consisted of Thomas, Coop, Laura Hendershot and Susan Austin Lawler. The organization was launched as the International Association of Certified Coaches.
Initially, membership was free and the entire CoachVille community automatically became members. By 2003 the organization, under President Michael “Coop,” was renamed The International Association of Coaches. It was established on March 11, 2003 as a nonprofit organization incorporated under the New Mexico Nonprofit Corporation Act. At this time, Coop stepped down as President, a role assumed by Barbara Mark. Shirley Anderson chaired the Board of Governors.
It had taken Thomas over a year to develop the first international standards for coaching certification. This was based on the 15 Proficiencies, a result of reviewing 20 years worth of best coaching practices. Susan Austin Lawler was a prime force in the creation of this document. The result was a rigorous certification process that goes beyond just academic or vocational qualifications. The certification embraces universal guidelines, principles, proficiencies, standards and behaviors that make a coach a great coach, regardless of profession or geography. The standards continue to evolve in response to client requirements and expectations of the industry.
After Thomas’ untimely death, the IAC negotiated with Dave Buck, new owner of CoachVille and was granted the rights to the Proficiencies. In 2005, president Barbara Mark and the IAC began the lengthy process of developing its own intellectual property, creating the multi-national process that led to the development of the IAC Masteries™. Beginning in 2006, president Natalie Tucker Miller saw the project through its completion. The team that developed the new IAC Coaching Masteries™ worked diligently for over 24 months to provide a model of coaching skill that embodied universal sensibilities as well as an evolving understanding of coaching. These were released in 2007 and formally adopted as the IAC’s sole standards in 2008.
As more people come to realize that great coaching can make a significant difference in their lives, the marketplace has responded with more coaches from all walks of life and more professionals incorporating coaching skills into their work. Academic and vocational training for coaches has also become a growing field. To better reflect the influence of coaching skills throughout many professions, in 2007, the IAC changed its name to International Association of Coaching.
In 2008, President Angela Spaxman’s efforts included creating a process for licensing schools teaching the Masteries™. Angela also spearheaded a strategic planning process that reinforced our mission, strengthened the infrastructure and set the groundwork for increased learning opportunities.
Bob Tschannen-Moran became the IAC’s fifth President in 2010 and was tasked with implementing the strategic plan. During his tenure, in response to our desire to document lifelong learning, we created the Learning Agreement Process and developed a research initiative.
With the help of a strong Board of Governors during my own term, which began in 2012, we have been able to fully implement the Learning Agreement process, and have reexamined our certification process to create a second level of certification
To date, more than 13,000 coaches in over 80 countries have subscribed to our newsletter and we have more than 800 active members worldwide. Due to its simplicity, flexibility and very high quality standards, an increasing number of coaches aspire to IAC certification.
Under the editorship of Beth Ann Miller, the VOICE will have a new look, a new feel, and expanded content. Let us know what you think.
We’re also expanding our webinars. In late February, Kim Ades launched a monthly webinar series about IAC member benefits. These are educational webinars in response to frequent messages from members who don’t know what benefits we offer or don’t understand how to take the best advantage of a benefit. They will be archived in the member benefits area of the website so that you can access them at any time. Although the presenter will give their contact information, these are pitch-free.
In March, we will be continuing the series of interviews with successful IAC coaches. Ed Britton interviewed several of our Asian coaches last year and these are available on the website. In March, I will kick off the North American series with an interview with Aileen Gibb. This will be followed by interviews with Natalie Tucker Miller and Doris Helge. We’re planning on at least one interview a month for the next year.
Members of the IAC Board of Governors will continue to facilitate two calls a month – one exclusively for IAC members and one open to members and non-members. By the end of March, we will also have a members’ forum on the website. Please drop in to a call or log in to the forum to maintain contact with other members, raise concerns, share ideas and get advice.
Last month I promised to reveal the mystery of multiple lifetime memberships. In our first year, Natalie Tucker Miller, Anna Dargitz Hodge, Shirley Anderson, Susan Austin Lawler, Angela Spaxman and Ruth Ann Harnish showed their faith in the IAC by becoming lifetime members for $1,000. This means that Anna, as one of the first people to have continuous membership is now a double lifetime member and Natalie, who was also part of that first group and is a past President, technically has three.
I can’t guarantee you thee lifetimes or even three lifetime memberships, but, the IAC would like to offer you one lifetime membership. From March 2013 through March 2014, if you would like to demonstrate your support of all we are doing and help the IAC grow, you can become a lifetime member for $1,200. We’ll issue you a special certificate and display your name proudly on the website.
And, Finally, Because You asked …
As you know, we recently changed our coach designations to Master Masteries Coach, Certified Masteries Coach and Masteries Practitioner. In response to a reminder from one of our members, we will get new banners and logos as well as revised certificate out to you this month.
Some of you have asked for more information on practice building. There are many fine articles in the archives, and, to save you from a lot of hunting, we’ve created an ebook that will be available to all members by the end of March.
Our Canadian members have been asking for liability insurance and for years we’ve been unsuccessful in finding a provider. We finally have found one! Check the Member Benefits section for details.
Finally, some of you are experiencing email overload. I want to assure you that the IAC will never send you promotional materials. We don’t have affiliate relationships with any of our benefit providers. We do, however, want to be sure that you are aware of opportunities and events. Whenever possible, we’ll be combining events into one email. I hope that this reduces clutter for all of you.
I’m looking forward to finding more ways to help each of you move along the path to coaching master. Please continue to let me know what the IAC can do for you.
With warm wishes for your success, Susan R. Meyer
Susan R. Meyer, MMC is President of Susan R. Meyer, Coaching and Consulting and of Life-Work Coach. She provides personal and executive coaching and facilitates seminars on topics including life planning, emotional intelligence, leadership development, communication, and coaching skills for managers. www.susanrmeyer.com.
On March 11th, 2003, ten years ago today, the IAC launched! Let’s take a look at a page from 2003, when the virtual doors first opened.
This is so wonderfully “Thomas”! Although the IAC has changed and evolved with its members and the profession, you’ll see that the overall philosophy of how the IAC approaches coach certification has endured.
And now, from ten years ago…
IAC officially launched on March 11, 2003 as a non-profit entity in the state of New Mexico. By the end of 2003, we expect to be the largest coaching association in the world.
We are managed by a volunteer Board of Governors, originally appointed to the board, however Governors positions will be elected beginning in 2004. The IAC consists of several component boards and manages dozens of projects focused on the coaching industry and client interests.
IAC received startup funding from CoachVille with a $25,000 launch grant and will work closely with the CoachVille during the first year as we grow and wean. Our intention is to be a separate entity responsible for managing the certification process of the 15 Proficiencies and a membership organization focused on furthering the interests of coaching clients worldwide.
Michael "Coop" Cooper is coordinating the IAC efforts and is supported by teams of coaches designing and building out each of the components outlined below.
Yes! You can get involved!
IAC has several projects, or special focus areas, that are in the works. We need your help! As you know, we are a volunteer organization and can only be successful with the generous support of our members.
The 3 Steps to Earning the Certified Coach designation
These steps are taken in sequence.
Step 1. Score 80% or higher on a comprehensive written examination. The exam is administered online, and consists of 200 multiple choice questions from a bank of 1500 such questions, including questions on ethical/legal practices. If you do not pass the written test, you'll need to wait 30 days before taking it again
Step 2. Score 80% or higher on the Coaching Proficiencies scorecarding. You'll be audio taping 3 coaching sessions, with real clients and with their permission, and, after the fact, three Certifying Coaches from the IAC will listen to the RealAudio tape of your sessions and scorecard your coaching, based on your demonstration of the 15 Coaching Proficiencies. (We'll handle the recording process for you.) You will receive a copy of your scorecard and comments made by the Certifying Coaches.
Step 3. Successfully complete a brief interview with 3 Certifying Coaches. The purpose of this interview is to cover any of the 15 proficiencies that were not demonstrated during your 3 scorecarded coaching sessions. During this interview you will coach one of the Certifying Coaches on a scenario designed specifically for each of the proficiencies you did not cover in the recorded calls with your clients.
Additional information about the certification process.
As you can see, we've made the process as simple as possible.
Yet, as simple as the process is, we believe it's the most rigorous certification process of any coach certifying agency.
In order to pass the written exam, scorecarding and interview segments, you will need to have coaching experience, and full knowledge of the 15 Coaching Proficiencies.
We (deliberately) do not require a set number of hours of experience as a coach. Why? Because experience alone doesn't "make you" a Certified Coach. Rather, we rely on validated, real-world demonstration of the coaching proficiencies to award the Certified Coach designation.
There have been a few changes in the process (2 recordings instead of 3, for instance), and an addition of designations honoring skilled coaches and practitioners, and of course, the introduction of the IAC VOICE in January of 2004. The most obvious change is the transition to the Masteries, the body of work developed for and by coaches around the globe.
There are also signs of the maturity of the organization. Over the years the Board of Governors and other volunteers have created IAC Chapters, grown our member benefits division, introduced Licensing of the Masteries, created many of the internal policies and procedures that help ensure the viability and sustainability of IAC. It’s taken many people, countless hours and a variety of expertise to grow and nurture the IAC, and, as was in 2003, the IAC invites you to get involved! For more information, contact one of the IAC Board of Governors members http://www.certifiedcoach.org/index.php/about_iac/board_of_governors/, or feel free to reach out to anyone you may know personally who is part of the IAC.
Celebrating Lifetime Memberships – Insight from Lifetime Members
I was studying with Thomas Leonard in 2002 when he first created the organization that became the IAC. His vision for a coach certification that reflects what really matters to clients is as compelling now as it was back then. IAC coach certification offers a simple, powerful pathway to the coach who wants to do great work and have a credential that represents that. The IAC brand is clear: coaches who have embraced coaching mastery and have pledged to uphold professional ethics and standards.
Coaching is a growing profession with a set of standards, values, ethics and skills. As the profession continues to grow, having an organization that embodies those principles is vital. And there are a few that do embody those. I appreciate the IAC because it is the only coaching organization that is an “open tent”, embracing and certifying coaches who meet those principles and standards regardless of what kind of training they’ve had.
I was one of the three individuals who created and administered the first IAC exam. The team quickly saw that some people are innately skilled as coaches without any training, and others may have been educated as a coach but lacked the necessary understanding to be truly skilled.
This is important for a fledgling profession. We must recognize that there are talented individuals who have been coaching for longer than coach training has existed. They are experienced and masterful, and need to be included in the “open tent” of coaches, in addition to individuals who have specialized training outside of coaching, who embrace the coaching profession.
Donna Steinhorn, MMC
What the IAC has meant to me:
"For me, the IAC has meant being part of, and supporting, an organization sincerely interested in both masterful coaching and forwarding the interest of coaches and coaching worldwide. As an organization, the IAC promotes social equity: it does not require members or candidates for certification to attend costly coach training programs, or to have documented extensive paid coaching experiences. Membership fees are reasonable, too.
Membership in the IAC has also meant that I have an easy structure for accountability around my professional and personal development through benefits and the Learning Agreement process. Everything the IAC does, it does with the highest level of standards and integrity, designed with purposefulness around their mission and vision."
The IAC Spell – Article by Natalie Tucker Miller, MMC, BCC – Lifetime Member, IAC Lead Certifier, Past President
After 10 years of committed involvement with the IAC, it's interesting to recall my early attraction and what compelled me to consider lifetime membership.
I just knew.
I knew there was something unique, progressive, and visionary about the way Thomas Leonard viewed life and what was possible. The idea of coaches being honored for their coaching prowess, regardless of the path they chose to get there, was something that made tremendous sense to me.
For years as a teacher (early to adult education), I bucked a system that invested time determining weaknesses, in favor of focusing on strengths. My research in this area proved what I knew in my heart: when we value the unique gifts each person brings to bare, the rest will take care of itself.
It is that philosophical foundation that has informed much of my work at the IAC. In 2003, I personally offered what I could in terms of involvement. Joining early, supporting the people doing the heavy lifting, meeting like-minded people who had a desire to contribute in whatever way brought them fulfillment, and drinking in all the coaching knowledge I could. After successfully completing the certification requirements, I was invited to consider training as a certifier.
Shortly thereafter, the IAC was faced with the task of modifying the standards with which they evaluated coaching mastery. Ruth Ann Harnisch, then board member and significant contributor, shared with me the impending dilemma of developing new intellectual property. Dr. Lucia Murphy and I had been creating a model of our own as founders of the Triad Resource Center, and offered Ruth Ann to freely use whatever the IAC needed.
As it turned out, our model became a catalyst for inspiration. Sali Taylor, who had been working and campaigning behind the scenes to upgrade the process for several months, pulled together teams of over 36 coaches from 5 continents and worked for 24 months. Later with Nina East, Karen VanCleve, and myself testing it against the current model, we created what is now considered a gold standard in coaching evaluation: the IAC Coaching Masteries.
During this time, the IAC leadership was looking to the future and succession planning for the next administration. Then-president Barbara Mark and board member Diane Krause-Stetson approached me with their hope to nominate me for president for the upcoming term. This was another "I just knew" moment.
Perhaps it is because of my unflappable belief in coaching or my powerful vision of what masterful coaching can and does accomplish, and/or my attention to my "just knew it" moments – serving on the board only strengthened my commitment. I have served on other boards and when the term was up it was time to move on. Not so with the IAC. To this day, I continue believing in the magic; I get to play with some of the coolest people in the profession and feel a strong sense of personal and spiritual fulfillment as I contribute in my own unique way to the evolution of coaching. It's what everyone at the IAC does. I just know it.
Natalie Tucker Miller, MMC, is the Lead Certifier and a certifying examiner at the IAC, as well as Past-President. Natalie is founder of Ageless-Sages.com Publishing (www.ageless-sages.com), and creator of the literary genre, Picture Books for Elders™.
Processing in the Present – Article by Bob Tschannen-Moran, MMC, BCC Publisher, LifeTrek and School Provisions President, LifeTrek Coaching International
After a lifetime of vim and vigor, including running more than 50 marathons and ultra-marathons, I experienced my first of many seizures at the end of August 2012 and I have been on a challenging, scary, and healing journey ever since. My first seizure sent me sliding down a flight of stairs at home and I could have been a goner right there, but fortunately the Universe had other plans. These seizures came out of nowhere, having no such history at all for the first 57 years of my life, and have been very traumatic for my family, my loved ones, and me. My official diagnosis, “Autoimmune Limbic Encephalitis,” means that my immune system went from protecting me to attacking me, specifically the limbic part of my brain. Whenever I express remorse to my wife, (who has been steadfast in her love and support as well as a profound, healing presence through all of this,) her standard reply is that she would rather be a wife than a widow. We have somehow pulled through this together, and hope for a stronger and better future as a result of this crisis.
One thing that my condition has meant is that I now suffer from profound memory-loss issues. I went from a mind that never forgot a thing to a mind that suffers from CRS disease – Can’t Remember Stuff (although I usually use a different word than “Stuff” when it comes to the acronym). As a result, I carry around a little book wherever I go, writing things down to help keep track of what I do, say, and experience. This book has become my second brain, and I review it regularly throughout the day and when I go to sleep at night. Every time I have even a little glimmer of recognition that I remember something I wrote, I pause for a moment of thanksgiving and often shed a tear. Such moments are that profound.
In the wake of this affliction, (which the doctors tell me I can hope to recover from significantly if not fully,) I have come to appreciate Coaching Mastery #4 in the fullest of all possible senses. Processing in the Present is all I really have right now; it represents my best attribute and contribution to the world. I love some of the key elements expressed in Mastery #4: being aware of what is happening in the moment, at all levels; being able to discern the difference between past, present, and future; allowing clients to process questions and comments without intruding; allowing clients the opportunity to process their own thoughts, feelings, and responses. When people give me that gift, I have a new, heartfelt appreciation for the difference it makes. I understand deeply how processing in the present facilitates growth, learning, and development. As a result, I have become even better at extending that gift to others. The present is all I really have right now, and that is more than enough to wake up again tomorrow.
The first IAC Mastery requires the coach to establish a relationship with each client that: “ensures a safe space and supportive relationship for personal growth, discovery and transformation.”
The day before I sit down to write this column, I hear the story of a coach who focused so much on what was wrong that the client felt belittled and intimidated. In order to cope within the coaching conversation, the client resorted to listening only and letting the coach have his say. As a result there was no opportunity for growth, discovery or transformation for the client. Obviously this was not an IAC Masteries coach and it is disappointing to still hear such stories.
One of the first tools a masterly coach needs is a good contract with each client. As a coach you can access examples of good coaching contracts on-line, from your coaching body or from other coaches. Consider, however, that an effective contract with your client is not an off-the-shelf one which you impose on every client. An effective contract is one which can be customized to accommodate the needs of your client, and is one that reflects who you are as a coach. A great contract establishes and sustains a relationship that serves you both well.
Have you paused lately to review your coaching contract and ask how well it serves your relationship with your client? Have you ever thought to take it further and consider how well it serves your relationship with yourself?
Yes, your coaching contract is for you as well as for your client. First and foremost, it serves as your inner compass, in addition to guiding your outer responses to your client’s needs. How often do you do a “contract review” with yourself to check how well you are living up to it? Does your contract illuminate when you might be off track in your intentions as a coach? Does it remind you how to get back to your focus on the path to mastery?
Here are some questions to hold in one hand, while you review your contract in the other. Does your coaching contract:
Remind you of why you coach? What intentions and purpose you bring to your approach?
Inspire and reflect your own continued learning and growth, personally and professionally?
Enable you to discover more about yourself and pay attention to insights, which provide vital energy to sustain you in your work?
Provide signals to alert you when you may not be coaching to your full potential?
Create an opportunity for you to track results, gather feedback and provide confirmation that you are inspiring quality in your coaching and not just quantity?
Open you up to feedback, and provide a means for your client to question or challenge your approach, which may be vital to knowing whether your clients are getting value from their experience with you?
My colleague, Ian Wallace, is an expert in the unconscious behaviours that drive success. His work reveals that what happens inside us is reflected in what happens outside. As Coaches, our journey to success starts within: knowing our inner self and understanding how we reflect ourselves into our work with clients. The coach in my opening story was less attentive to this. Ian’s seminal work with The Archegyre, taught me that the word “contract,” when looked at as a verb, also means to make smaller. If our inner contract makes us smaller with ourselves, then it is bound to make our relationship with our clients smaller too.
The opposite of “contract” is to “amplify.” When we amplify our own inner coach, we in turn amplify both our relationship with our clients and the results they achieve.
Aileen Gibb is a Master Certified Coach with the IAC who coaches leaders around the globe and inspires great results in her clients. She partners with Ian Wallace, to illuminate the unconscious patterns of behaviour that enable greater results and success. You can find out more about their work at www.dreamorganisation.com
Since its inception, the IAC has worked hard to keep our operating costs as low as possible so that we could keep certification and membership fees affordable. It has been eight years since fees have been increased, and, during those years, costs have continued to rise. Although most of our work is done by volunteers (the Executive Committee, the entire Board of Governors, the teleseminar and webinar leaders), we do have a few (poorly) paid positions and we do incur expenses in paying for translations, paying the Certifiers and maintaining our website, mailing list and conferencing services. We also have employed expert assistance in an inter-rater reliability process to ensure that our certification process remains uniform, fair and impartial.
As we prepared the 2013 budget, it became painfully clear that we would need to increase fees if we were going to continue to exist. This was not an easy decision for us. Although the new numbers may look high to you, I'm hoping that you will keep two things in mind: 1) we have increased and will continue to increase opportunities for our members to come together in a variety of ways and to continue to hone their skills and 2) IAC membership and certification is still significantly less expensive than other certifications. Of course, we also think its also both simpler and the gold standard for coaching excellence.
Here are the new fees, effective March 1, 2013:
Membership: $149, early bird $139 Step 1 online exam (now available in several languages and regularly revised to reflect cultural nuances): $97 Scoring of certification recordings: (includes resubmission of 1 recording if needed) $500 Review of Learning Agreement: remains $150
Licensing fees have also increased and have been provided to al licensed schools.
As a long-standing fee-paying member, I'll be digging a bit deeper in my own pocket to support the IAC. I believe in what we're doing and I hope that you do as well.
The IAC is hosting a new series that will give you the opportunity to learn from and interact with experts who serve the coaching industry in a wide variety of ways. Each monthly call will feature one of our awesome Member Benefit Providers in an interview format, with plenty of time allotted for your questions and comments. These informational calls promise to support your professional, personal, and business development while also highlighting the discounts and other special opportunities available to all current IAC Members. The interviews will be conducted by Kim Ades, president and founder of Frame of Mind Coaching and JournalEngine Software. You must register through the link provided. Please mark your calendar and join us!
Are you tuned into the Pulse of Coaching?
choice magazine is the coaching industry's most significant source of information – always bringing us the latest and greatest in coaching trends, methodologies, and business building strategies. If you are not aware of choice magazine, now is the time to learn more.
Join me, Kim Ades, President and Founder of Frame of Mind Coaching and JournalEngineTM Software for a live and intimate interview with industry mogul and publisher of choice, Garry Schleifer as we discuss the hottest and most relevant topics in the field of coaching.
Not only is Garry the creator of a major coaching information hub, he is also a business development coach specializing in working with entrepreneurs, primarily women. Garry is a professional through and through and brings a wealth of skill and expertise to our conversation.
Join us as we discuss: – The hottest trends in coaching – Prominent new products in the industry – Leaders in the coaching world and the trail they are blazing – Garry's perspective on what it takes to achieve success as a coach – A forecast of where coaching is heading in the next few years
With over 26 years of entrepreneurial business experience, Garry Schleifer, PCC, is a business development coach specializing in working with entrepreneurs. Garry earned his Certified Professional Co-Active Coach (CPCC) credentials at Coaches Training Institute, one of the world's foremost coach training and certification organizations. He is also a Professional Certified Coach (PCC), as designated by the International Coach Federation (ICF). Along with his coaching business, choice-coach, he is also owner and publisher of choice, the magazine of professional coaching (www.choice-online.com), distributed quarterly to subscribers in 28 countries. Garry is Past President of the Toronto ICF Chapter, was Vice President on the ICF Global Board and has served on several, community-based boards or organizations.
A high profile Executive and Leadership coach, Kim Ades, MBA, is president and founder of Frame of Mind Coaching and JournalEngineTM Software. Author, speaker, entrepreneur, coach, and mother of 5, Kim is one of North America's foremost experts on performance through thought management. By using her unique process of coaching through journaling, she works with her clients to unveil and switch their thought patterns to ignite significant organizational change and personal transformation. For an inside look at the journaling process she uses to coach her clients, go to www.journalengine.com and check it out!
We'd love to get your feedback on any issue related to the IAC. Do you have any questions, concerns, encouragement or ideas for improvement regarding membership benefits, certification, the VOICE, the direction of the organization or anything else at all? Please send an email to email@example.com. Please help us improve.
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