November, 2015


This policy is designed to inform you of the International Association of Coaching (IAC) policy regarding the collection, use and disclosure of information we receive from certification applicants for the IAC Coaching Masteries®. By submitting an application, you agree to the collection and use of information in accordance with this policy. IAC may disclose information received from certification applicants where IAC reasonably believes that disclosure of such information is necessary to comply with law (including court and government orders, and civil subpoenas) or to IAC’s agents and advisors so that they may provide their services to IAC, and only under strict confidentiality restrictions.


Personal Information:

While applying for IAC Coaching Masteries Certification, we may ask you to provide us with certain personally identifiable information that can be used to maintain an uninterrupted stream of communication in order to provide pertinent updates regarding the IAC certification. Personally identifiable information may include, but is not limited to (applicant’s) name, address, telephone, or any other information deemed necessary to maintain communication.

Audio/Video Content:

Any audio or video content on the Site is for educational purposes only and may not be duplicated by visitors.  The participants have released the content to IAC in writing and reserve no rights.


We take precautions to protect your information. When you submit sensitive information via the Site, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

International Association of Coaching (IAC) recognizes the importance of protecting our users’ privacy. To that end we have created the privacy statement and spam policy in order to demonstrate our commitment to privacy. Information on how Site content can and cannot be used is also listed below. Please note that spam laws and regulations above and beyond IAC’s policies may apply to commercial electronic messages sent to individuals who have elected to list their contact information on the IAC website.


IAC and its Web hosting company, acting as IAC’s agent, collect and store technical information about your visit to our website. We use this information for statistical purposes to make our Site more accessible to visitors and the information we collect is not provided to any other third party. Specifically, we may record:

  • The name of the domain from which you access the Internet.
  • The Internet address of the website from which you linked directly to our Site, if any.
  • The type of Web browsing software and operating system you are using to view our Site.
  • The date and time you access our Site.
  • The pages you visit on our Site.
  • The amount of time spent on the Site.
  • Some parts of the IAC website may use a “cookie,” which is a file placed on your computer hard drive, that allows the IAC Web server to log the pages you use in the IAC Site and to determine if you have visited the Site before. The IAC server uses this information to provide certain features during your visit to the Site. You can set your browser to warn you when placement of a cookie is requested and decide whether or not to accept it. By rejecting a cookie, some of the features available on the Site may not function properly. We do not use cookies to collect personal information (email address, etc.)

Throughout the website there may be forms to request information, products, and services. These forms typically ask for contact information (such as your phone, address or e-mail address), financial information (such as your credit card numbers), and demographic information (for example, company product categories, areas of interest, location, etc.) Contact information from these forms is used to send the IAC Coaching Masteries, promotional materials or membership information that you request.


Demographic and profile data collected at our Site may be added to a database maintained by IAC to customize your website experience. It may be used to contact users of the Site for online surveys or advocacy purposes if the user has indicated an interest. No personal information is ever shared or sold to a third party.


The Site may contain links to other Sites. IAC is not responsible for the privacy practices of such websites. Inclusion of links to an outside website, whether in an advertisement or content area of IAC’s website, is not an endorsement of the website or a guarantee that the information it contains is accurate.


Our Site may make list servers and Web forums available to its users. Any information that is disclosed in these areas becomes public information, and you should exercise caution when deciding to disclose personal or business information.


Our Site uses physical, electronic and managerial procedures to protect information collected online including firewalls to protect the loss, misuse and alteration of the information under our control. The use of these security measures is not a guarantee that information supplied over the Internet will not be intercepted.


Users of our Site have the opportunity to opt-out of receiving communications from us.  If you no longer wish to receive any future communications or need to change or modify information previously provided please send an email to International Association of Coaching,


IAC reserves the right to alter its privacy policies. Any changes to the policy will be posted on this page.

This Site is controlled and operated by IAC from its offices within the United States. IAC makes no representations that materials, information, or content available on or through this Site are appropriate or available for use in other locations, and access to them from territories where such materials, information, or content are illegal is prohibited. Those who choose to access this Site from other locations do so on their own volition and are responsible for compliance with applicable local laws.


You may access, download and print materials on this Site for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this Site without first obtaining written consent from IAC. Furthermore, you may not use the materials found on this Site on any other websites or in a networked environment without first obtaining written consent from IAC.

All materials on this Site (as well as the organization and layout of the Site) are owned and copyrighted by International Association of Coaching. © Copyright International Association of Coaching (IAC). All rights reserved. No reproduction, distribution, or transmission of the copyrighted materials at this Site is permitted without the written permission of the IAC.


Member/coach contact information included on IAC’s Site is not posted for the purpose of promoting/marketing products/services to coaches, but is primarily posted for the purpose of allowing potential clients of a coach to connect with a coach. All other email and electronic communications with members should adhere to the following principles:

You should have a prior relationship with the person receiving your email. (Someone giving you their business card is acceptable in this regard–it implies permission to get in contact. Similarly if someone has sent you an email.)
A valid “from” and “reply to” address must be included with each message.
If you have a subscription list, you should send a confirmation email that the person wishes to be on the list.

There should always be a quick way to unsubscribe from any mail list.
Any request to cease mailing from an individual or organization should be quickly honored.
A complaint involving a breach of this policy may be considered a violation of the IAC Code of Ethics, and therefore referred to the Board of Directors for their consideration. Should they find a breach occurred, remedies may be required. Sanctions may also be imposed such as suspending or terminating the coach’s membership and/or credential with the IAC.
Please note that spam laws and regulations above and beyond IAC’s policies may apply to commercial electronic messages sent to individuals who have elected to list their contact information on the IAC Site.


If you have any questions about this privacy statement, the practices of this Site, or your dealings with this website, please contact the following:

International Association of Coaching

P.O. Box 158555

Nashville, TN  37215


International Association of Coaching (IAC) may update this Program Application Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

This Program Application Privacy Policy and privacy practices of the IAC will be subject exclusively to the laws of the State of New Mexico within the United States.  IAC makes no representations that this Policy and its practices comply with the laws of any other country.


If you have any questions about this Privacy Policy, please contact IAC.

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